The Christchurch shootings, and their live-broadcast shocked the world. The social media companies immediately had to roll out two different crisis communications plans, to deal with two different things.
Twitter the very clever censor Twitter is no longer a passive social media channel. It is trying to balance freedom of speech with freedom to
My mac alerted me to a new Safari update, today. Nothing too surprising about that. Normally I just wouldn’t care. I don’t use Safari. I
I’ve recently finished a novel, The Circle, written by Dave Eggers. I’d recommend it. Not for the earth-shattering quality of the writing. The writing is
I rarely repost things, but thought I should make an exception for this: some really excellent and well-sourced stats, in particularly about the rise of
Here’s a little piece I originally wrote for The Wall Blog: I’m not saying we should rewind the clock. But I am saying we need
I’m regularly looking around for the latest stats to back up points of view, or to help me understand exactly what’s going on the world.
Is Google + finally going to come of age? I’ve long argued that Google+’s ‘public’ profiles are something of a stalking horse for Google’s more
Over the last month or so, I’ve been lucky enough to spend a fair amount of time with some of the UK’s foremost social business
As increasing numbers of businesses consider whether (and how) to apply social networks across their enterprise – how to take the best bits of Facebook
Reputation management will become a more recognised discipline around the board table The more exposure the C-suite have to listening tools like Radian6, Sysomos, Onalytica
People will get bored of brands on Facebook Asking people to click ‘like’ if they’ve had a good weekend, or simply not responding to the
We’ve all had fun (well, all apart from him), but the party season is now over. At the same time, social business is now coming
I’ve been mulling over implications of the recent Facebook f8 news, and the imminent arrival of brands on Google+ recently, and I think we’re about
Sheryl Sandberg is an SF .com veteran. She was in London this week, speaking at the LSE’s Polis lecture series. One of Google’s first 250
“If I tell my Facebook friends about your product, it’s not because I like your product. It’s because I like my friends.” There’s a lot