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Home » Social Media Channels

Crisis communications plans

Crisis Communications – inside Facebook

May 3, 2019

The Christchurch shootings, and their live-broadcast shocked the world. The social media companies immediately had to roll out two different crisis communications plans, to deal with two different things.

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Twitter and Freedom of Speech - Censor or saviour

Twitter becomes a censoring media owner, not a passive media channel

April 22, 2015

Twitter the very clever censor Twitter is no longer a passive social media channel. It is trying to balance freedom of speech with freedom to

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Privacy and search engines. 1984 was only half right

If you don’t buy the product, you are the product. Or worse. Everything you do is being watched.

September 23, 2014

My mac alerted me to a new Safari update, today. Nothing too surprising about that. Normally I just wouldn’t care. I don’t use Safari. I

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“All that happens must be known.” The Circle is Google in disguise

January 10, 2014

I’ve recently finished a novel, The Circle, written by Dave Eggers. I’d recommend it. Not for the earth-shattering quality of the writing. The writing is

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A gazillion well-sourced facts about the internet

November 24, 2013

I rarely repost things, but thought I should make an exception for this: some really excellent and well-sourced stats, in particularly about the rise of

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We are all advertisements now – and that’s not a good thing

September 18, 2013

Here’s a little piece I originally wrote for The Wall Blog: I’m not saying we should rewind the clock. But I am saying we need

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Social Media statistics. Loads of them

December 12, 2012

I’m regularly looking around for the latest stats to back up points of view, or to help me understand exactly what’s going on the world.

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Google behind the firewall – a reality not a myth

September 11, 2012

Is Google + finally going to come of age? I’ve long argued that Google+’s ‘public’ profiles are something of a stalking horse for Google’s more

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Organisational culture 7, social tools 1

March 8, 2012

Over the last month or so, I’ve been lucky enough to spend a fair amount of time with some of the UK’s foremost social business

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Enterprise social networks – Facebook inside the Firewall

February 22, 2012

As increasing numbers of businesses consider whether (and how) to apply social networks across their enterprise – how to take the best bits of Facebook

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Social business predictions part three

January 20, 2012

Reputation management will become a more recognised discipline around the board table The more exposure the C-suite have to listening tools like Radian6, Sysomos, Onalytica

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Social business predictions for 2012 – part two

January 18, 2012

People will get bored of brands on Facebook Asking people to click ‘like’ if they’ve had a good weekend, or simply not responding to the

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2012 – Social Business predictions

January 11, 2012

We’ve all had fun (well, all apart from him), but the party season is now over. At the same time, social business is now coming

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As Facebook becomes Myspace, Google+ becomes Facebook for brands

September 28, 2011

I’ve been mulling over implications of the recent Facebook f8 news, and the imminent arrival of brands on Google+ recently, and I think we’re about

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Facebook’s Chief Operating Officer in London

May 27, 2011

Sheryl Sandberg is an SF .com veteran. She was in London this week, speaking at the LSE’s Polis lecture series. One of Google’s first 250

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What’s the value of a ‘friend’ on Facebook?

April 5, 2011

“If I tell my Facebook friends about your product, it’s not because I like your product. It’s because I like my friends.” There’s a lot

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