Chris Reed

As increasing numbers of businesses consider whether (and how) to apply social networks across their enterprise: how to take the

Newcomers to the concept of social business get hung up on the technologies, the shiny new toys that IBM, Jive

Reputation management will become a more recognised discipline around the board table The more exposure the C-suite have to listening

People will get bored of brands on Facebook Asking people to click ‘like’ if they’ve had a good weekend,

We’ve all had fun (well, all apart from him), but the party season is now over. At the same

Every generation has its defining moments.I thought the death of Princess Diana would be mine. But it wasn’t. I first heard that a plane had crashed into one of the Twin Towers during lunch in the BBC canteen. One of my Press Office colleagues received a text. We thought it was a joke at first, … Re

We’ve been doing a fair bit of work with companies recently, helping them to dovetail social media and crisis

As of midnight, thousands have logged on to iTunes to purchase Jay-Z and Kanye West’s highly anticipated collaboration album,

I'm on the platform tomorrow at Social Media influence talking about social media and crisis communications. I'

Sheryl Sandberg is an SF .com veteran. She was in London this week, speaking at the LSE’s Polis lecture

IBM recently published one of their ‘redbooks’ in which they describe social business as “a game-changer for small, medium and

Some people have got extremely excited about the rapid rise of social media and content over the last few years.