Blog Archive

Metro Bank Harrow Queue on Saturday morning

A misinformation crisis for Metro Bank

Spare a thought for the comms team at Metro Bank, facing a possible run on the bank due to fake news and misinformation spread via WhatsApp which claims the bank may shut down or go bankrupt, and advising people to close their accounts. The bank is still reeling from a

Crisis communications plans

Crisis Communications – inside Facebook

The Christchurch shootings, and their live-broadcast shocked the world. The social media companies immediately had to roll out two different crisis communications plans, to deal with two different things.