Crisis communications fail. The day British Airways nearly lost its reputation as the World’s Favourite Airline
Can you afford to make the same crisis communications mistakes in your PR strategy? How much is your reputation worth?
2 min read
Las Vegas Airport and British Airways plane on fire – a lesson in crisis communications and social media
The response from Las Vegas Airport (McCarran, @lasairport on Twitter) to the fire on yesterday’s British Airways flight, is
3 min read